Administration Supervisor

Job Responsibilities

Supervise a team of shipping and trading admin team to ensure all shipping and trading admin. activities are complied with all control policies and timeframe Build and maintain excellent client relationship and assure the highest customer service standards and client communication Lead and manage staff to provide quality service to ensure client service expectation is met Foster a positive, cohesive, collaborative, and team-oriented work environment between staff members of both intra- and inter-office departments Maintain site employee capability matrix Manage daily account administrative work such as compile on site monthly over time information for payroll Required Qualifications: Degree holder in Logistics or other related disciplines Minimum 5 years of relevant experience with at least 2 years supervisory role, preferably with shipping and trading admin.

experience Solid experience in handling full set of import and export document, including payment handling etc Strong leadership, communication and organizing skills Good command of both written and spoken English & Chinese with strong interpersonal and problem-solving skills Desirable Skills: Strong customer service and interpersonal communications skills (both oral and written) Ability to work in highly time-sensitive environment Detail-oriented Demonstrated problem solving abilities Ability to prioritise and handle multiple tasks Ability to deal with difficult personnel issues Maintain confidentiality and exhibit professional decorum under all circumstances