Financial Crime Transaction Monitoring Officer

Empowering Africa’s tomorrow, together…one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

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Job Summary

The Financial Crime Transaction is responsible for alert reviews, investigations, timely escalation, and remediation activities within the Transaction Monitoring Activities. The role is responsible for conducting the Bank's Transaction Monitoring activities and ensuring the effective execution of all relevant Anti-Money Laundering (AML), Counter-Terrorist Financing (CTF), and broader Financial Crime Compliance controls and activities, in line with applicable laws, regulations, and internal policies.

Job Description Attention to Detail: Ensures accuracy and thoroughness in all monitoring tasks; Review and investigate transaction monitoring alerts in a timely and risk-based manner; Alert Review and Investigation: Assess unusual or suspicious transactions and customer behaviour; Conduct detailed investigations using internal and external sources of information; Escalate suspicious activities in accordance with established procedures; Suspicious Activity Escalation and Reporting: Support the preparation and submission of Suspicious Transaction Reports (STRs) to the relevant authorities, where applicable; Ensure all escalations are appropriately documented and justified; Execute daily transaction monitoring activities in line with regulatory requirements and internal policies; Transaction Monitoring Operations: Monitor customer transactions across products, channels, and jurisdictions; Ensure alerts are managed within agreed service level agreements (SLAs); Collaborate with KYC/CDD teams to obtain relevant customer information required for investigations; Stakeholder Engagement: Assess customer profiles, expected account activity, and source of funds information during alert reviews; Assist in the testing, tuning, and optimization of transaction monitoring rules and scenarios; Continuous Improvement: Provide feedback on system effectiveness and false-positive trends; Support the implementation of new monitoring controls and technologies; Education Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)