General Manager II

Overview

The General Manager II oversees a high-volume ecommerce site, ensuring operational excellence in distribution, fulfillment, and/or transportation. This role is accountable for achieving performance goals, managing P&L, and driving process improvements while maintaining safety and compliance standards. The General Manager II develops high-performing teams and fosters a culture of continuous improvement.

Acting as the primary liaison between facility operations and corporate leadership, the incumbent champions company initiatives and delivers superior service across all managed sites. Primary Responsibilities: Direct daily operations across all supply chain functions, ensuring alignment with company performance standards and customer commitments.

Manage facility P&L, develop budgets, monitor KPIs, and implement cost control measures to drive profitability and operational efficiency. Recruit, train, and mentor facility staff, fostering a culture of accountability, safety, and continuous improvement. Lead Lean and continuous improvement initiatives, ensuring compliance with safety, regulatory, and company standards.

Coordinate with corporate teams (HR, IT, Transportation, Inventory, Loss Prevention) to support business objectives and resolve operational challenges. Ensure high levels of customer satisfaction by maintaining service quality, resolving escalations, and supporting customer-facing initiatives.

Education and Experience

Level of Formal Education: Bachelor's degree or equivalent experience Area of Study: Supply Chain, Business, Logistics, or related field (Master’s preferred) Minimum Years of Experience: 7 Type of Experience: 7+ years in supply chain, logistics, or distribution management, with at least 3 years in a multi-functional or leadership role Special Certifications: OSHA, or other relevant certifications preferred Technical Competencies & Information Systems: Proficiency in WMS, TMS, OMS, MS Office; experience with Lean/Six Sigma methodologies preferred Skills & Abilities: Strong leadership, financial acumen, analytical and problem-solving skills, excellent communication, and ability to drive change Personal Attributes & Other/Preferred: Results-driven, collaborative, adaptable, and committed to core values About The ODP Group : The ODP Group, through its business entities ODP Business Solutions and Office Depot, is a leading provider of products, services, and technology solutions through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and Office.

Max retail stores. Commitment to Safety: We are committed to maintaining a safe and healthy work environment for our Coworkers and our customers. All Coworkers are expected to support our operational safety culture by working safely and addressing potential hazards or concerns. Disclaimer : The above statements are intended to describe the general nature and level of work being performed by Coworkers assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of Coworkers so classified.

Other duties may be assigned. Pay, Benefits & Work Schedule: The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunities to move and grow within our organization! You may be eligible to participate in an incentive program, paid in accordance with the Incentive Plan terms and conditions.

Equal Employment Opportunity : The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.

We will consider for employment qualified applicants with arrest and conviction records pursuant to the City & County of San Francisco Fair Chance Ordinance. Application Deadline : The job posting will remain open for a minimum of 3 days and will expire once the position has been filled. How to Apply: Click the “Apply Now” button and follow the instructions on each page.

When you have completed the application, click the “Submit” button.