Automotive Service Mobile Technician

Now Hiring: Ford Mobile Service Technician

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Revolutionize the way we deliver service! Are you a skilled Automotive Technician looking for more independence, variety, and a break from the traditional shop environment? Join Gary Yeomans Ford Knoxville’s cutting-edge Mobile Service Team. You’ll bring the expertise of our dealership directly to our customers’ homes and workplaces, providing a premium, hassle-free experience.

Why You’ll Love Working Here:

• Independence: Manage your own mobile service van and daily route with minimal supervision.

• Top-Tier Benefits: Competitive pay, paid drive time, health/dental/vision insurance, 401(k) with company matching, and paid time off.

• Career Growth: Access to factory-sponsored Ford training and certifications to advance toward Master Tech status.

• Perks: Employee vehicle purchase programs, boot allowance, and a modern, fully-equipped service vehicle. Company provided cell phone.

What You’ll Do:

• On-Site Service: Perform routine maintenance (oil changes, tire rotations, brake service) and light repairs at customer locations.

• Advanced Diagnostics: Use Ford-specific diagnostic tools to troubleshoot electrical, mechanical, and software issues.

• Recall & Software Support: Execute manufacturer recalls and perform critical vehicle software updates remotely.

• Customer Experience: Act as a brand ambassador, explaining services clearly and building trust with every visit.

• Van Management: Maintain a clean, organized, and fully stocked mobile service unit.

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What You Bring:

• Experience: 2+ years of automotive technician experience (Ford or Lincoln experience is a major plus).

• Credentials:Valid driver’s license with a clean driving record isrequired. ASE certifications (A1-A9) or Ford STST credentials are highly preferred.

• Skills: Strong diagnostic abilities, technical proficiency with tablets/handheld tools, and excellent communication skills.

• Physical Ability: Must be able to lift up to 50-100 lbs

• Mindset: A self-motivated "start-up" mentality with a passion for providing world-class customer service.