Client Success Manager I

The Client Success Manager is responsible for developing positive, successful relationships with clients that maximize client satisfaction and responsiveness. This individual understands the client’s operational and data processing systems to meet client needs in ways that are mutually beneficial to both client and Cass.

They maintain relationships with client decision makers to ensure the benefits and deliverables of our service are recognized and acquisition additional Cass service offerings are considered. In addition, they provide clients with a consistent, dependable resource within Cass from the selling through operational phases of our relationship.