Community Liaison, PACE Program, Full-time

Job Details: Salary Range: Undisclosed, Job Summary The Community Liaison builds and maintains relationships with community referral sources, healthcare and human services professionals, and senior‑focused organizations to promote the PACE Georgia program and support enrollment growth. This role increases program visibility through targeted outreach, collaborates with operations to align community engagement with organizational goals, provides information to prospective participants and families, and ensures timely documentation of referral activity in the CRM.

Qualifications

Minimum Qualifications Bachelor’s degree in a related field required; or a high school diploma/GED with 4–5 years of relevant sales and marketing experience. One year of previous healthcare experience that includes interaction with community members. Valid driver's license, automobile Insurance and reliable transportation required.

Competencies, Preferred Knowledge, Skills, and Abilities Previous sales or marketing experience preferred. Demonstrates superior written and verbal communication and presentation skills appropriate for audience comprehension. Excellent organizational skills. Mental, Behavioral and Emotional Abilities: Possess interpersonal skills to drive collaboration, commitment and productivity when working with cross- functional teams, and customers.

Must exhibit critical thinking skills and possess the ability to prioritize workload. Ability to research, analyze and assimilate information from various on-site or virtual sources based on technical and experience-based knowledge. Ability to establish, nurture, and sustain effective professional relationships with referral sources, community partners, and prospective participants.

Understanding of community resources, human services networks, senior‑serving organizations, and healthcare referral pathways. Proficiency in entering, maintaining, and interpreting referral and outreach data within a Customer Relationship Management platform. Ability to identify barriers to referral or enrollment and work collaboratively to address them.

Comfortable adjusting outreach strategies, schedules, or messaging in response to community needs or organizational priorities. Physical Demands and Work Environment This position requires the ability to sit, stand, and walk for extended periods throughout the workday. The role involves frequent use of the hands and wrists, including fine motor tasks such as keyboarding, pinching, and other repetitive motions.

The employee may occasionally be required to carry objects weighing up to 10 pounds and may need to lift up to 10 pounds from floor to waist level or from waist level to above. The position also requires adequate sensory abilities, including near and far visual acuity, color discrimination, depth perception, and hearing, in order to perform essential job functions safely and effectively.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. Position Type and Expected Hours of Work This is a full- time, non‑exempt position. The standard work schedule is 40 hours e.g., Monday through Friday, from 8- 5pm. Occasionally evening, weekend, or additional hours may be required based on operational needs.

Travel Must be able to travel as required including between different facilities and community locations.