Front Desk

Job Details: Job Location: Michigan Ear Institute

• Farmington Hills
• Farmington Hills, MI, Salary Range: Undisclosed, Job Category: Admin
• Clerical, Join Our Patient-Centered Medical Team! We're looking for a warm, organized, and customer-focused Front Desk Specialist to be the welcoming face of our practice. If you're passionate about helping others, thrive in a fast-paced environment, and want to grow your career in healthcare--we'd love to meet you!

What You'll Do

Greet patients with a smile and deliver exceptional customer service Handle incoming/outgoing calls using a multi-line phone system Check patients in/out, schedule appointments, verify insurance, process payments and referrals Keep patient records and documentation accurate and up to date Collaborate with team members and support daily office operations Benefits What We Offer: Salary compensates with experience 401 (k) Paid time off Health, dental and vision insurance Brand new office and supportive, fun team Structured training program Patients love us--and we think you will too!

Ready to join a team that puts patients first and values your contribution? Apply today! **Please do not contact the office directly about this position, as it may disrupt patient care.

Qualifications

What We're Looking For

High school diploma or equivalent 2 + years of medical office experience Positive attitude, strong communication and excellent phone etiquette Detail-oriented and able to multitask in a busy environment Dependable and eager to learn new systems (experience with eCW EMR is a bonus) Knowledge of Athena and/or WebPT a plus