Telecommunications Operator - Evenings

Position Overview

This position is Sunday, Monday, Wednesday-Friday from 3pm-11pm. Pre-Employment Requirements: We are a drug free facility . Passing a pre-employment drug screening is required.

Education

Must have a High School Diploma or GED. Job Requirements: Answer and manage incoming calls promptly, greet callers in a friendly professional manner and transfer them as necessary. Perform some additional light administrative tasks to include scanning documents into a document management system. Utilize office communication systems to perform telecommunications duties, including intercom, two-way radio, and code phone.

Interface with IT, including opening Incident Tickets, manage the On Call lists after hours, codes and alarms. Must have basic computer skills.