Account Associate - State Farm Agent Team Member

ABOUT OUR AGENCY: Our agency opened in 2007 and is a close-knit team of four focused on strong performance and great customer relationships. Before becoming a State Farm agent, I worked as an industrial engineer for an oil company, bringing a problem-solving mindset and strong work ethic into the business. We stay involved in the community through local events, sponsoring high school tennis, and participating in charity golf outings.

For our team, we offer a 401(k), health benefits, licensing paid up front, and a strong focus on work-life balance. Our office culture is positive, energetic, and success-driven. We’re looking for someone who is personable, hardworking, and motivated to succeed - someone who brings great energy, a strong work ethic, and a desire to maximize their potential while contributing to a supportive team environment.

ROLE DESCRIPTION: As {{ job.name }} for {{ account.name }}, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.