Junior Program Analyst

Junior Program Analyst Location: preference to Oklahoma City, OK candidates – Remote Capable Salary: 55k Position Summary: Changeis, Inc. is seeking a detail-oriented and adaptable Junior Program Analyst to support our software development and operational delivery teams. This dual-function role is split evenly (50/50) between program financial tracking/inventory administration and Jira/Atlassian environment support.

The ideal candidate brings strong organization, entry-level familiarity with financial tracking, and a passion for technology systems administration.

Responsibilities

1. Program Financial & Logistics Support (50%) Purchase Requisitions (PRs): Assist with drafting, submitting, and tracking purchase requisitions through approval workflows. Financial Reconciliation: Reconcile monthly program expenditures against baseline budgets, verifying invoices, expense logs, and vendor charges. Inventory Tracking: Maintain hardware, software license, and equipment inventory records, ensuring accurate lifecycle tracking and asset allocation. Reporting: Prepare routine financial tracking sheets and monthly expenditure summaries for project leadership.
2. Atlassian Suite & Help Desk Administration (50%) Jira & Confluence Support: Assist with user onboarding/offboarding, permission updates, space maintenance, and board configurations across company Jira and Confluence instances. Tier 1/2 Help Desk Support: Serve as the first line of support for team members experiencing issues with Atlassian workflows, ticket routing, field configurations, or account access. System Hygiene & Documentation: Perform periodic backlog cleanup, remove duplicate tickets, and maintain standard operating procedures (SOPs) for internal tooling. Process Automation: Assist senior analysts in building standard Jira workflows, automated rules, and dashboard gadgets.

Requirements

Bachelor’s degree in Business Administration, Information Technology, Computer Science, Systems Engineering, or equivalent practical experience. Proficiency with Microsoft Excel / Google Sheets (VLOOKUPs, pivot tables, basic formulas) for financial and inventory reconciliation. Hands-on familiarity with Jira, Confluence, or similar ticketing/Agile project management platforms.

Strong technical troubleshooting and user customer service skills. High attention to detail and ability to handle multi-disciplinary priorities. Excellent written, verbal, and diagrammatic communication skills. Demonstrated ability to interface effectively and collaborate with clients, peers, and management to develop solutions and ensure stakeholder buy-in.