Quality Improvement Manager Mazomanie United States

Ready to lead where quality meets action? ETC is looking for a hands-on Quality Improvement Manager to drive data-backed improvements, tackle product and process challenges, and lead an inspector-heavy team to success. In this role, you�ll guide cross-functional teams, dig into quality trends, and turn insights into measurable results�while keeping our ISO systems strong and our operations running smoothly.

Just as important, you�ll be a people-first leader�coaching, developing, and empowering a team of inspectors. You�ll set clear expectations, build accountability, support career growth, and foster a collaborative, high-performance culture where your team can thrive. You�ll partner across departments and with suppliers to solve problems at the root, reduce defects, and elevate performance across the board�all while building a strong, engaged team that takes pride in delivering quality at every step.

If you�re equal parts strategist, problem-solver, and team builder, this is your chance to make a visible impact. If you have any questions about the position or recruitment process, please reach out to Kennedy Kitelinger at kennedy.kitelinger@etcconnect.com or 608.824.5318. Representative Responsibilities: � Lead cross-functional, data-driven quality improvement teams to solve systemic product and process issues using structured problem-solving methods, with clear targets, owners, and sustainability plans.

� Ensure that each team reviews the data and identifies trends and issues to be fixed � Ensure that action items are assigned and followed up is completed � Ensure that meeting minutes are taken and properly distributed � Monthly review of quality reports with team � Manage quality measures � SAP service notifications and quality notifications � Top 5 quality issues per product line � Manufacturing scrap � NCMRs � On-time shipments � Reports on global product performance in the field and production � Provide on time delivery and PPM reporting for vendors � Provides analysis and insight to highlight areas of concern � Other data as appropriate � Manage corrective actions with suppliers � Coordinate product holds � Manage first piece inspection and in-process audit involvement by QA personnel � Manage pilot run reviews � Leads cross-functional, data-driven continuous improvement teams using structured problem-solving methods (e.

g., PDCA, root cause analysis) with clear targets, owners, and sustainment plans. � Assist Purchasing in the selection of new vendors and the regular review of current vendors performance � Work with vendors to achieve and maintain �direct to stock� status � Works closely with R&D, Manufacturing Engineering, Tech Services, Purchasing, and Manufacturing to embed continuous improvement and prevention principles early in design, sourcing, and production processes � Other duties as assigned.

� Special projects and requests are completed in a timely and positive fashion. ISO Responsibilities: � Ensures all necessary functions have defined policies and procedures � Oversees the ISO 9001 quality system � SAP Quality Notifications � Corrective Action System � Calibration system � Assists in solving quality alerts and corrective actions in a timely manner � Oversee our internal audits � Manages the inspection teams according to QSP 10.

1 Receiving/ In-Process/Final Inspection and Testing � Identifies required inspections � Assigns responsibility for inspection � Manage ESD maintenance activities according to QSWI 15.1.4 ESD Maintenance Work Instruction � Manages ETC�s nonconforming material system according to QSP 13.1 Nonconforming Product Review and Disposition � Coordinate MRBs � Manages final inspection according to QSP 10.

1 Receiving/In-Process/Final Inspection and Testing � Develops and improves final inspection processes � Identifies required final inspection � Assigns responsibility for product audits Supervisory Responsibilities: � Manage the Quality department employees � Directly supervises the QA team leader and QA inspectors � Coordinates and collaborates with other departments of the company in establishing and carrying out responsibilities � Develop and maintain positive communication between department and other departments � Performs the hiring, orientation, training, performance management, career development, and overall employee development of department personnel � Formulates, implements and reviews ISO procedures related to the department � Instructs employees about procedures and work instructions � Informs employees as to company/departmental plans and progress � Maintains reporting on all department activities � Continue to monitor efficiency in the department and make improvements where appropriate Minimum Qualifications: � Bachelor�s degree in Business Administration or Technical Area, or 8 years of comparable experience � 3-5 years previous supervisory experience � 5-10 years of continuous improvement, QA and QC experience � Familiarity with employment law � Excellent communication and organization skills � Computer skills � Continuous improvement, Quality assurance and control knowledge � Gauging and measurement-Metrology