Manager - Area

Core Responsibilities:

• Business Operations Management: Oversee day‑to‑day operations within the area, ensuring compliance with company policies, procedures, and local and international maritime regulations. Ensure consistent and efficient execution of shipping agency operations across all locations under responsibility.
• Operational Coordination & Service Delivery: Coordinate shipping and port services, including vessel handling, port calls, documentation, and customs clearance. Ensure service quality, operational continuity, and timely execution of contracted services.
• Stakeholder & Supplier Management: Manage relationships with port authorities, suppliers, subcontractors, and service providers. Ensure performance standards, contractual compliance, and cost effectiveness.
• Business Development & Strategy Execution: Develop and implement Noatum Maritime strategic plans within the area to grow the business and improve service offerings. Identify new business opportunities, market trends, and client needs to maintain competitiveness.
• Client Acquisition & Commercial Support: In coordination with the Commercial Management, develop customer acquisition initiatives, support key commercial negotiations, and retain long‑term client relationships. Contribute to pricing, proposals, and commercial discussions in coordination with regional and global teams. Ensure high levels of customer satisfaction by addressing issues and delivering effective solutions in a timely manner Market & Performance Monitoring: Monitor market dynamics, operational BASIC INFORMATION ON THE ROLE Position Name Area Manager Cluster / Unit M&S Cluster Division Operations Title Area Manager Grade Reporting To Territory Director / Regional Director Direct Reports Immediate Department Managers Page 2 of 4 performance, and commercial results within the area. Identify risks, opportunities, and improvement actions to support sustainable growth.
• Financial Management: Manage the area’s P&L, budgets, and financial forecasts. Ensure profitability by optimizing operational efficiency, controlling costs, and supporting accurate and transparent financial reporting. People Management Responsibilites:
• Leadership & Team Management: Recruit, develop, and manage area teams, including operations staff, sales teams, and finance personnel. Establish performance objectives, monitor employee progress, and foster a positive work culture that emphasizes teamwork, professionalism, and compliance with safety standards. Strategic Responsibilities:
• Regulatory Compliance & Risk Management: Ensure operations comply with international and local maritime regulations. Monitor risks related to port operations, trade restrictions, customs requirements, and labor laws. Develop and maintain contingency plans for operational disruptions and unforeseen challenges.
• Reporting & Coordination: Provide regular reports to Regional Management and/or Headquarters on business performance, risks, and opportunities. Collaborate with internal teams to ensure effective execution of global strategies at local level.
• External Representation: Represent Noatum Maritime at industry events, forums, and networking activities, supporting market positioning and relationship building within the area. SECTION III: KNOWLEDGE & SKILLS Educational and Technical Qualifications:
• Bachelor’s or Master’s degree in Business Administration, Logistics, Maritime Studies, or a related field.
• Strong industry knowledge with proven experience in: Shipping agency operations, port operations and vessel handling, solid understanding of customs procedures and international maritime regulations.
• Strong financial acumen, with the ability to manage budgets, analyze financial statements, and achieve profitability targets. Language Skills:
• Fluent in English (written and spoken).
• Knowledge of additional languages is considered an advantage. Years of Experience:
• More than 15 years of experience in the shipping or logistics industry, with managerial roles. Nature of Experience:
• Proven experience managing operations, teams, and complex stakeholder environments.
• Strong exposure to port operations, commercial liner representation, customs