Building Receptionist / Tour Guide

Description Provides visitor access at entrances to Department facilities following security guidelines and regulations. This category requires a uniform: blue skirt or trousers, vest, jacket and white shirt/bouse with removable name tag and blue or black shoes. All assigned personnel must have escort authority. Requires successful completion of one-week on-the-job training.

Upon completion of training, have a thorough knowledge of the Harry S Truman Building (HST), and familiarization of all other locations of the Department Annex building and offices. Must also be cross trained as a tour guide.

Requirements

High School diploma required. Must be a US Citizen. Candidates must be able to obtain a security clearance, US Citizenship required. Flexible schedule is preferred. This category requires a uniform: blue skirt or trousers, vest, jacket and white shirt/bouse with removable name tag and blue or black shoes. All assigned personnel must have escort authority.

Must have the necessary understanding of security guidelines regarding visitor access to implement procedures when issuing visitor badges. Must work well under pressure, have excellent interpersonal skills and be articulate and well groomed. Requires basic computer skills to research and provide information as requested, to access automated visitor controls systems to issue temporary badges and to schedule tour requirements for the Diplomatic Reception Room Tours.

Must be cross trained as a tour guide. Must possess a Secret, Top-Secret, or TS/SCI clearance, depending on the work location. We are an equal opportunity/affirmative action employer and will not discriminate against any application for employment on the basis of age, race, color, gender, national origin, religion, creed, disability, veteran status, marital status, sexual orientation, genetic information, military status, disability, or sex including pregnancy and childbirth or related medical condition or on any other basis prohibited by law.

We participate in the E-Verify program to confirm the employment eligibility of all persons hired. This means that we will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. We will not use E-Verify to pre-screen job applicants.