Corporate Recruiter

About IntouchCX IntouchCX is a global leader in digital customer experience management, back office processing, trust & safety solutions, and AI services. For over 25 years, we’ve scaled with soul, building trusted long-term partnerships and empowering our people to drive positive change.

About the Job

We are changing the way people think about customer care, and we need your help! We’re seeking a Corporate Recruiter to oversee the recruiting and hiring strategies for all areas of IntouchCX, ranging from front line-employees to executives. We’re looking for a recruiter who has the vision, experience and passion to contribute to our culture and the success of our programs.

As Corporate Recruiter, You Will… Manage multiple requisitions, inclusive of the inflow of applicants Evaluate and select appropriate candidates for the interview process Coordinate phone, video and on-site interviews with hiring managers, ensuring a remarkable candidate experience Utilize advertising, social media, presentations, internet groups and current relationships to help create candidate pipelines to meet recruiting goals As Corporate Recruiter, You Have… 3+ years of Recruiting experience in a fast-paced, high volume call center environment or related industry An HR Generalist background (preferred) A degree in Human Resources or a related field (considered an asset) An operational background within a contact center environment (considered an asset) Strong verbal and written communication skills Strong problem solving and decision making skills Ability to work in a fast-paced, hectic, changing environment Ability to handle multiple tasks with accuracy and timeliness Ability to effectively interact and build relationships with employees at all levels and diverse backgrounds A creative and resourceful attitude to find the perfect candidates Excellent attention-to-detail and organizational skills IntouchCX provides and promotes equal employment opportunities in accordance with all applicable laws of Guatemala and the principles of natural justice.

All qualified applicants will receive consideration for employment without regard to race, religion, ancestry, place of origin, color, ethnic, national or aboriginal origin, citizenship, political conviction, belief or activity, language, civil status, source of income, social condition, creed, sexual orientation, age, record of offences, marital status, common-law partnership status, family status or disability, or any other that can be consider discriminatory under applicable laws of Guatemala.

IntouchCX will never ask for payment, money, financial or banking information during the recruitment process. We only communicate through official channels. Should you receive a suspicious job offer, or posting, from anyone claiming to be an IntouchCX employee, please report it immediately to hr@intouchcx.com for review and validation.