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Clinical Sample Specialist III

Johnson City, Tennessee, United States of AmericaSeniorPosted Oct 28, 2026

Job description

Overview

Lab. Connect improves lives by partnering with pharmaceutical and biotech companies, and clinical research organizations (CROs) to accelerate the development of new medicines around the world. We are an independent, global, one-stop-shop focused on delivering Central Laboratory Services that are tailor-made, timely and flexible to meet the evolving study demands of traditional to increasingly complex trials.

Additionally, we provide Functional Service Provider (FSP) Solutions, supporting our clients with scientific and technical expertise, acting as an extension of their team, coordinating all laboratory related needs, advising on strategies for lab data collection and providing end-to-end analytical and logistical solutions.

Job Summary

The Clinical Sample Specialist III will be responsible for sample management activities for samples arriving at Lab. Connect (location) facility. The Specialist III will be able to perform all tasks in support of sample accessioning, sample storage, and sample shipments. This role will also be responsible for problem solving and detailed communication with internal (possibly external) stakeholders including other departments such as Client Services (CS), Sample Tracking Solutions (STS), and Clinical Trial Materials (CTM).

Essential Duties and Responsibilities

Perform all duties of Clinical Sample Specialist I and II with proficiency. Ensure tasks and data are completed with accuracy and attention to detail. Ability to troubleshoot problems as they occur. Ability to provide training/guidance/oversight for sample management processes including specimen receipt, accessioning, storage and shipment.

Verify end-of-day checklists are completed. Participate in quality event reporting and investigation processes. Enter shipment information into ERP for billing purposes. Manage specimen storage tasks to include shipment updates, specimen investigations and reconciliation. Participate in process improvement initiatives.

Provide departmental oversight in the absence of lead/supervisor/manager/director. Handle, recycle, and dispose of dry ice and shipping materials. Restock supplies. Scan requisitions and respond to emails in a timely manner. Completion of daily checklists. Attend classes/meetings to include International Air Transport Association (IATA) training.

6 hours of continuing education per year. Perform required annual competency of Tier I and II Clinical Sample Specialists. Exhibit knowledge of Good Documentation Practice (GDP) and universal safety precautions May be asked to support operations in the absence of a lead/supervisor/manager/director.

Education and Experience

High school diploma or GED required. Associates degree with 2 years of Clinical Research, Central Lab and/or other relevant experience; or BA/BS, preferably in laboratory science, health science, or business field preferred. Previous experience in laboratory/biorepository specimen processing/accessioning, or six months experience as a Clinical Sample Specialist II required.

Previous experience in training and providing operational oversight in a laboratory/biorepository environment preferred. Skills and Ability Must have excellent communication, organizational and interpersonal skills Ability to read and interpret documents, including safety rules, operating instructions, and procedure manuals.

Proficient in writing routine reports and correspondence. Effective public speaking skills for addressing groups Capable of executing instructions provided in oral, written or diagram form. Able to troubleshoot issues related to specimen management. Knowledge of Microsoft applications, including Word and Excel. Confident in working with Laboratory Information Management Systems (LIMS).

Supervisory Responsibilities: None Physical Demands: While performing the duties of this job, the occupant is regularly required to: Sit 50% of the week. Stand 50% of the week. Walk and/or reach with hands and arms 75% of the week. Specific vision abilities required by this job include close vision and ability to adjust focus and read text of various sizes.

Communicate with others and hear in an environment with a moderate noise level. Lift, pull and/or push up to 50 pounds. Exposure to dry ice and cold environments. Handling of biological samples. Travel Requirements: No travel required One Global Team At Lab. Connect, we are proud to be one global team: united by our shared mission to advance clinical trials through innovation, agility, and collaboration.

We believe that our people are our greatest asset, and we are committed to fostering a workplace that reflects our core values: People First, Quality Focused, Customer Centered, Technology Driven, and Accountability Always. Lab. Connect is an Equal Opportunity Employer. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.

We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), creed, national origin, age, disability, genetic information, veteran status, or any other legally protected status. We are committed to cultivating a workplace that is safe, equitable, and respectful for all.

Together, as one global team, we strive to ensure that every individual has the opportunity to thrive and contribute to our shared success. This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions and perform other related duties as may be required by their supervisor.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. Join our team and discover how your work can impact patients' lives around the world! Some of the Perks our Lab. Connectors Love: Financial Security (Base Pay, 401k Match and Possible Annual Bonus Eligibility) Health Benefits beginning on date of hire PTO plan, plus 11 Paid Company Holidays, and 1 Day to Volunteer in your community Short and Long-Term Disability, Life Insurance, and AD&D We celebrate our differences, which enriches our culture!

In addition to great perks and challenging work assignments, we invest in our people with career growth opportunities, globally. We believe in a friendly and collaborative environment with open lines of communication. While living out our values of People First, Quality Focused, Customer Centered, Technology Driven, and Accountability Always .

We are proud to be an Equal Employment Opportunity Employer and value the diversity of our workforce. We do not discriminate on the basis of race, gender, age, disability, religion, sexual orientation, or any other protected characteristic. To learn more about equal employment opportunity, please view the posters here: https://www.

dol.gov/agencies/whd/posters Lab. Connect also prioritizes the privacy and security of your personal data. All candidate information is handled in accordance with General Data Protection Regulation (GDPR). To learn more, please review our Privacy Notice on our website, by navigating to https://www.labconnect.com/ If you need assistance to complete your job application, search for a job opening, or submit an online application at Lab.

Connect, please email [email protected] or call +1 (423) 722-3155.

Description copied from LabConnect's careers page. Read the full posting before you apply.

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