Phlebotomist

Essential Duties and Responsibilities

Greets patients and performs phlebotomy to collect blood specimens. Identifies and labels specimens accurately. Accessions specimens, processes specimens and delivers to the appropriate laboratory section. Performs blood glucose monitoring. Assures appropriate documentation in all aspects of laboratory testing to meet regulatory requirements.

Responds to questions from physicians and nurses regarding laboratory testing. Performs laboratory/radiology clerk duties to include answering the telephone, releasing lab and x-ray orders form EPIC, and order entry in LIS of orders from non-Mercy physicians. May be asked to participate in teaching and training. Keeps work area clean and organized.

Assures adequate inventory of supplies. Culture of Excellence Behavior Expectations To perform the job successfully, an individual should demonstrate the following behavior expectations: Quality

• Follows policies and procedures; adapts to and manages changes in the environment; Demonstrates accuracy and thoroughness giving attention to details; Looks for ways to improve and promote quality; Applies feedback to improve performance; Manages time and prioritizes effectively to achieve organizational goals. Service
• Responds promptly to requests for service and assistance; Follows the Mercyhealth Critical Moments of service; Meets commitments; Abides by MH confidentiality and security agreement; Shows respect and sensitivity for cultural differences; and effectively communicates information to partners; Thinks system wide regarding processes and functions. Partnering
• Shows commitment to the Mission of Mercyhealth and Culture of Excellence through all words and actions; Exhibits objectivity and openness to other's views; Demonstrates a high level of participation and engagement in day-to-day work; Gives and welcomes feedback; Generates suggestions for improving work: Embraces teamwork, supports and encourages positive change while giving value to individuals. Cost
• Conserves organization resources; Understands fiscal responsibility; Works within approved budget; Develops and implements cost saving measures; contributes to profits and revenue.

Education and Experience

High school diploma or general education degree (GED). Prior phlebotomy experience desired. Certification and Licensure Phlebotomy Certification (PBT) or eligible for certification through an accredited organization required within 6 months of hire. Approved CPR or BLS certification required within 90 days. Skills and Abilities Ability to work independently and under pressure Good communication/interpretive/oral/written skills Good analytical and mathematical skills Demonstrates attention to detail Special Physical Demands The Special Physical Demands are considered Essential Job Functions of the position with or without reasonable accommodations.

While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel and talk and hear. The employee is frequently required to walk; sit and reach with hands and arms; stoop, kneel, crouch, or crawl and smell. The employee must occasionally lift and/or move up to 50 pounds.

Specific vision abilities by this job include close vision and color vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. Level of Supervision Some independent judgement is required, but alternatives are limited by standard practices or procedures. Supervises N/A At Mercyhealth, we don’t simply hire people, we empower employee-partners who are passionate about making lives better.

As an integrated health system, we deliver exceptional, coordinated across seven hospitals, 85 primary and specialty clinics, and a team of over 7,500 professionals serving northern Illinois and southern Wisconsin. Mercyhealth has been nationally recognized for our commitment to our people and culture, including: #1 in the nation on AARP’s Best Employers for Workers Over 50 One of Working Mother magazine’s 100 Best Companies for Working Mothers A Top 50 Company and Top 10 Nonprofit for Executive Women