Laboratory Support Technician

Department: Anatomic Pathology Schedule Full Time, Day Shift (80 hours biweekly) General Summary Performs a variety of general support and technical duties in specimen processing, send out testing, clerical office, blood resources, anatomic pathology, and/or a technical section. May function in on- and/or off-site service areas.

May work any part of a 24-hour period. May perform occasional in-charge duties in the absence of immediate supervisor. Routinely obtains and disseminates information. May be required to accept on-call responsibilities. Medical Terminology understanding preferred Essential Functions: Performs a variety of duties at progressively greater skill levels under varying degrees of supervision, records results.

May operate a variety of laboratory instruments. Holds in-charge responsibility when necessary. Performs quality control and instrument check procedures and maintains related records. Trains other employees in day-to-day procedures. May receive specimens into the laboratory, process specimens, deliver specimens to on- and off-site locations, store specimens for future analysis and dispose of specimens.

May receive and transport supplies, equipment, reports and specimens between the laboratory and other health care locations. May prepare/distill chemical solutions. Enters or retrieves data from established computer files. Provides complete and accurate instructions to patients and other customers of the laboratory. May review physician orders for supporting documentation.

Resolves billing problems and/or receives insurance updates. Will complete additional departmental administrative responsibilities Pathology Transcription Receptionist duties Common Expectations: Demonstrates a commitment to patient, visitor and staff by: complying with all applicable safety regulations; learning the impact of medical errors and methodology that will lead to reduction of errors; reporting actual and potential errors, as well as hazardous conditions; identifying opportunities to standardize processes and "error proof" systems that will lead to increased safety; and participating in safety education programs and root cause analyses as required.

Maintains established policies and procedures, objectives, quality assessment, safety, environmental and infection control standards. Maintains professional growth and development. Maintains required records, reports, and statistics as directed. Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.

Qualifications

High School Diploma or GED Required Work Experience: 1 year Relevant experience. Required Courses and Training: Medical Terminology. Upon Hire Preferred Knowledge, Skills, and Abilities: Good communications and computer skills. Performs component preparation and platelet aphaeresis. Excellent interpersonal skills.