Training Specialist II

The Training Specialist II designs, delivers, and evaluates training that helps credit union staff serve members well and stay compliant. The role covers the full training cycle (needs analysis, design, delivery, and measurement) for new hire onboarding, member service, systems, lending, and regulatory compliance. The role delivers training in person, virtually, and through e-learning.

The Training Specialist II also administers the Learning Management System (LMS) and keeps training records audit-ready. The role also serves as the training lead on organizational projects and creates, updates, tests, and delivers launch-ready training content. The role works closely with the Director of Training, department leaders, project teams, and subject matter experts.