Tour Programmer

The jobs in this level are responsible for undertaking office routines, exchanging information, preparing technically more demanding documents by performing full clerical, administrative, and general office duties involving transcription, typing, and record and file maintenance. The job holders are required to have an understanding of the content of the manager's job.

Follows all relevant Administration instructions so that work is carried out in a controlled and consistent manner. Follows the day-to-day operations related to own jobs in the Administration to ensure continuity of work. Prepares and produces technically more complex documents in response to certain requests. Establishes and maintains records and filing systems to ensure accurate documentation and efficient operations.

Prepares routine letters, reports, and memoranda, and gathers and summarizes data to ensure availability of information. Coordinates with hotels in Makkah and Madinah to obtain information on room availability, rates, locations, and accommodation options. Sources and evaluates suitable hotels based on budget, location, proximity to the Haram, quality, and Umrah group requirements.

Maintains professional relationships with hotel management, sales teams, and reservation departments. Supports negotiations on group rates, FIT rates, room allotments, special rates, and hotel contracts. Coordinates rooming lists, hotel allocations, and check-in/check-out arrangements for Hajj and Umrah groups. Monitors hotel availability, seasonal demand, and pricing during Ramadan, Hajj, and Umrah seasons.

Education

Diploma in Administration OR Bachelor degree in Business Administration or any related field. Experience 4–6 years of related experience for diploma holder. 0–2 years of related experience for bachelor degree holders. Skills Business Acumen English Language Skills Professional Writing Skills IT & Computer Literacy