VW Service Advisor

Job Details: Job Location: West Broad VW Kia

• Richmond, VA, Position Type: Full Time, Salary Range: $49000.00 - $70000.00Salary/year, SERVICE ADVISOR WANTED PROFESSIONAL ENVIRONMENT
• CUSTOMER-FOCUSED TEAM
• CAREER OPPORTUNITY West Broad Volkswagen is looking for a friendly, organized, and customer-focused Service Advisor to join our service team. If you have dealership or automotive service experience, strong communication skills, and take pride in providing an exceptional customer experience, we’d like to meet you. We offer competitive earning potential, a professional environment, team support, and opportunities to build a long-term career. WHY WEST BROAD VOLKSWAGEN? West Broad Volkswagen is proud to be part of Page Auto Group, a locally owned automotive group with nearly 50 years of serving the Richmond community. When you join West Broad Volkswagen, you’re joining a team with deep local roots and a long-term commitment to its customers and employees.

WHAT WE OFFER

Competitive pay with strong earning potential Health, dental, and vision insurance Paid PTO and holidays 401(k) with company match Profit sharing Tuition reimbursement for job-related courses Manufacturer and dealership training Career development and advancement opportunities within Page Auto Group Professional management and a supportive team environment A locally owned organization with nearly 50 years of community involvement WHAT YOU’LL DO Welcome customers, listen to their concerns, and accurately document service needs Schedule appointments, manage customer flow, and maintain strong customer relationships Prepare repair orders, estimates, and obtain customer approvals Explain recommended maintenance and repairs clearly and professionally Communicate vehicle status, recommendations, and completion times throughout the repair process Review completed services with customers and ensure repair orders are properly documented and closed Maintain strong customer satisfaction while following dealership, manufacturer, and safety guidelines YOUR EXPERIENCE MATTERS.

YOUR CAREER MATTERS. If you enjoy working with people, building customer relationships, and being part of a team, we’d like to hear from you. Join West Broad Volkswagen and become part of Page Auto Group, a locally owned organization that has been serving and contributing to the Richmond community for nearly 50 years.

Apply today and build your career with Page Auto Group.

Qualifications

WHAT WE’RE LOOKING FOR Strong customer service and communication skills Automotive or dealership experience preferred, but not required Organized, detail-oriented, and able to manage multiple priorities Comfortable discussing vehicle maintenance and repair recommendations Professional attitude, strong computer skills Valid driver’s license with a clean driving record