Mem Svcs Coordinator 1

Provide customer service to association members and guests.

Essential Duties and Responsibilities

• Checks in members entering the Recreation Centers and guards against unauthorized entries, vandalism, and/or theft and strives to be helpful, courteous and friendly to all individuals who approach the entry area
• Address member questions or concerns via telephone or in person
• Provide information regarding MTA functions and services
• Enforce association rules and regulations
• Handle cash and process credit card transactions
• Monitors facility and surrounding common areas to ensure the safety of members
• Performs light janitorial duties including sweeping, mopping and removing trash to ensure the cleanliness of the facility
• Monitors classes, programs, events and hall rentals, ensuring that members and guests adhere to contracts and MTA rules
• Regular and reliable attendance required
• Performs other related job duties as assigned Skills/Knowledge:
• Must be able to operate a variety of computer and general office equipment including, but not limited to a computer terminal, keyboard, printer, credit card terminal, calculator and telephone.
• Must be able to input and retrieve data from a computerized system.
• Must have basic math skills (adding, subtracting, multiplying, dividing).
• Requires constant daily interaction with people either in person or by phone. Must be flexible during weekdays and must be able to work weekends & holidays.