Donation Door Attendant

POSITION SUMMARY

Responsible for all aspects of the donation process including providing excellent customer service, receiving donations, sorting items and processing donations.

EDUCATION

/ EXPERIENCE: No experience required QUALIFICATIONS / SPECIFIC SKILLS / KNOWLEDGE:

• Must provide excellent customer service
• Must be able to follow verbal instructions
• Relate appropriately and positively with co-workers
• Must be able to safely lift and carry 50 pounds independently
• Maneuver carts and containers filled with clothing and materials
• Must have good vision and use of hands in sorting
• Stooping and bending required
• Standing for extended periods of time
• Some weekend work required RESPONSIBILITIES & DUTIES: (E) – Essential function of job duties
• Provide excellent customer service (E)
• Safely assist donors with unloading and accepting items. Use transport equipment (dolly, flatbed, etc) appropriately and gain coworkers assistance as needed (E)
• Accurately document donations
• Provide receipt according to Goodwill Delight the Donor training
• Must interact with the public and coworkers in a positive, friendly manner. (E)
• Clean and sort various items (E)
• Check items for defects and eliminate these items from sellable items (E)
• Use containers, carts, barrels and racks to separate items (E)
• Process items appropriately. (E)
• Keep work area clean and remove waste
• Other duties and responsibilities as assigned by the supervisor