Guest Services Agent, Lodge Kohler

Location: Ashwaubenon, WI Opportunity Join our guest services team—the heartbeat of our business and the warmth our guests remember long after their stay. Specific responsibilities include: Open the door and greet guest with “sense of arrival” by using proper greeting and last name. Register guests in property management system.

Escort guests to their rooms with luggage. Valet guest’s vehicle if requested or give directions to parking areas for self-park. Assist guests with requested reservations for resort properties. Maintain a clean work area, including Grand Hall, front desk, solarium, terrace, SPA, storage closets, and exterior building.

Maintain furniture arrangement as required by season or event. Provide in depth knowledge of all in-house facilities and hours of operation, as well as daily activities and area attractions. Inform supervisor of any guest problems or unusual circumstances. This is Full -Time opportunity working Weekdays Weekends. Shifts will vary between 6:00am and 11:00pm.