Job description
Our client is one of the leading multinational conglomerates. Role Purpose: The Head of Commercial is responsible for leading and driving the commercial strategy, revenue generation, market expansion, customer acquisition, and strategic partnerships for MAB Academy. The role is accountable for developing sustainable income streams across aviation training, technical learning solutions, corporate learning programs, institutional contracts, and regional business opportunities.
The incumbent will ensure achievement of revenue and profitability targets while strengthening the Academy’s market position and customer portfolio. This position provides strategic leadership for all commercial activities and ensures alignment between market demand, operational capacity, and long-term business growth objectives.
Key Accountabilities: Develop and implement the Academy’s commercial strategy in alignment with corporate objectives. Established a growth in ASEAN market region. Identify new business opportunities, growth markets, and revenue streams locally and internationally. Formulate annual commercial plans, sales strategies, and growth initiatives.
Monitor market trends, competitor activity, and industry developments to identify opportunities. Drive customer acquisition, account growth, and retention strategies. Drive MABA vision to achieve MAB Academy target revenue. Ensure accurate sales forecasting and pipeline management. Establish structured sales governance, account planning, and performance management.
Manage strategic customer relationships and major commercial negotiations. Oversee external contract award on the bidding, tenders, RFP submissions, and contract renewals. Work closely with Training, Operations, and Academic Development to commercialize new programs and solutions. Recommend enhancements to program portfolio based on market demand.
Drive digital learning, customized corporate solutions, and premium training offerings. Develop partnerships with airlines, airports, regulators, universities, OEMs, government agencies, and industry bodies. Negotiate collaboration agreements that enhance brand presence and revenue generation. Develop and manage performance data collection, dashboards, and reporting to drive continuous improvement.
Oversee tracking and reporting of strategic initiatives, ensuring execution, alignment with business goals, and compliance with policies and risk frameworks. Lead and manage partnership agreements and strategic projects.
Requirements
Tertiary level or recognized qualification(s) in Business Administration/ Bachelor’s Degree in Business Administration, Marketing, Commerce, Aviation Management, or related discipline. MBA or postgraduate qualification is an advantage 4-6 years working experience in strategic planning, business development, business plan Demonstrated ability to handle and resolve complex problems related to the delivery of significant projects Competence in developing, implementing, and monitoring Key Performance Indicators and performance metrics.
Proficient in managing project deliverables across units Proficient in leading teams in sales, account management, financial reporting, and strategic marketing.