Admin | Training Academy

Job Responsibilities

Need to provide regular updates to the team on course participation figures and assist in the organizing of briefing or training sessions Required to conduct random audit/feedback surveys on selected classes as required by the management Statistical and analytical reports such as monthly updates on number of calls and email queries received Provide statistical and analytical reports such as monthly updates on number of calls and email queries received Provide good customer service Skills: Bilingual Customer Service Good Communication Professional Handling Requirements Job Requirements: Relevant working experiences in engaging working professionals or seniors At least diploma/degree qualification and proficient in both written and spoken English language At lease three years relevant work experience is preferable Proficient in MS office Should be bilingual Good customer service skills