Clinical Support Specialist

The Role As a Clinical Support Specialist, you will support the clinical team in delivering high-quality therapy services to our clients. You will be responsible for coordinating various administrative tasks and ensuring that our operations run smoothly, allowing our therapists to focus on client care.

What You'll Do

• Assist in scheduling and coordinating therapy sessions for clients.
• Maintain accurate client records and documentation in compliance with regulations.
• Support the clinical team with administrative tasks to enhance service delivery.
• Communicate effectively with clients, families, and team members to ensure a seamless experience.
• Monitor and order supplies needed for therapy sessions and office operations.
• Participate in team meetings and contribute to improving operational processes.
• Provide training and orientation for new staff members on administrative procedures.

What We're Looking For

• High school diploma or equivalent; additional education in healthcare or administration is a plus.
• Proven experience in an administrative or support role, preferably in a healthcare setting.
• Strong organizational skills and attention to detail.
• Excellent communication skills, both verbal and written.
• Ability to work collaboratively in a team environment.
• Proficiency in using office software and technology.

Nice to Have

• Experience in behavioral health or therapy services.
• Familiarity with electronic health record systems.
• Certification in healthcare administration or a related field.
• Bilingual skills are a plus. This is a full-time position with opportunities for growth within the company. The role is primarily on-site to facilitate collaboration with the clinical team and clients. We welcome applicants from diverse backgrounds and experiences to apply.