Job description
Advanced Care Provider– ED/Inpatient Navigator General Job Summary : Serves as a clinical liaison across care settings to support patient transitions from emergency and inpatient care to outpatient follow-up. Ensures timely coordination, reduces care gaps, and improves continuity of care and patient outcomes. Primary Job Responsibilities ACP Core Responsibilities: Reviews ED and inpatient census to identify patients requiring follow-up Management of acute health concerns as needed, including coordination with acute care providers and care team Coordinates post-discharge care, including scheduling and care plans Communicates with physicians, care teams, and patients to ensure continuity Performs clinical outreach and assessment as appropriate Facilitates transitions of care and addresses barriers to access Documents coordination activities in the EHR Supports readmission reduction and care management initiatives Collaborates with practice teams, care management, and external providers Other patient care tasks as directed Education and Experience Required: Graduate of accredited Nurse Practitioner or Physician Assistant program Current North Carolina licensure Board certification (NP or PA-C) BLS certification (ACLS preferred where applicable) Strong clinical, communication, and documentation skills Ability to travel between hospital facilities as needed if covering other ACP ED/Inpatient Navigators Preferred: Prior experience in any clinical role at the hospital system where the positio n will be assigned Experience in value-based care, care coordination, case management or population health Physical Requirements Work consistently requires walking, standing, sitting, lifting, reaching, stooping, bending, pushing, and pulling.
Must be able to lift and support weight of 35 pounds. Ability to concentrate on details. Use of computers for long periods of time.
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