Hubspot CRM Developer

untypical is guided by its ambition to become the UK’s most customer-centric housebuilder. By putting people and the planet at the heart of the communities that it builds, untypical aims to make a positive difference to the UK housebuilding market and help to provide greater access to homes which are affordable for buyers.

We’re looking for talented and enthusiastic individuals who will share this passion, to join our team. Our benefits package includes: Enhanced Pension Scheme Life Assurance 26 days holiday with additional bank holidays Holiday Buy Scheme Employee Assistance Programme

untypical is seeking a Hub. Spot CRM Developer for a 12-18 month fixed-term contract. The role will lead the hands-on design, configuration, development and integration of Hub. Spot CRM as part of the business's digital transformation. Working across IT and business teams, the postholder will translate requirements into secure, supportable solutions that improve lead management, customer engagement, reporting and operational efficiency.

The role covers data migration, integrations, automation, testing, documentation and knowledge transfer into business-as-usual support.

Responsibilities

and Duties

• Work with Sales, Marketing, Customer Services, IT and other stakeholders to define requirements, user journeys and delivery priorities.
• Design and configure Hub. Spot objects, properties, associations, pipelines, views, permissions, workflows and automation in line with agreed business processes.
• Develop and maintain integrations between Hub. Spot and core business systems, including websites, data platforms and COINS ERP where required.
• Build secure integrations using Hub. Spot APIs, webhooks, private apps and appropriate authentication methods.
• Plan and deliver data migrations, including data mapping, cleansing, deduplication, transformation, validation and reconciliation.
• Improve lead capture, allocation, lifecycle management and hand-offs between marketing, sales and customer service teams.
• Create reliable CRM reporting and data structures that support operational insight and management information.
• Establish controlled development, testing, release and rollback processes, using Hub. Spot sandbox capabilities where available.
• Investigate defects and performance issues, identify root causes and implement sustainable fixes.
• Apply data governance, security, access control, retention and UK GDPR requirements across the CRM solution.
• Maintain technical documentation, configuration records, data dictionaries, test evidence and support procedures.
• Provide training, knowledge transfer and handover to internal teams so the solution can be supported effectively after the contract end. Create and manage hubspot design implementation.

Essential: Proven experience delivering Hub. Spot CRM implementations, development or major enhancement programmes in a hands-on role.

• Strong working knowledge of Hub. Spot CRM, including its data model, objects, properties, associations, pipelines, workflows, permissions and reporting.
• Experience with relevant Hub. Spot hubs, particularly Sales Hub, Marketing Hub and Service Hub.
• Practical integration experience using REST APIs, webhooks, JSON, OAuth and private apps.
• Development skills in JavaScript or Node.js; experience with another integration language such as Python or C# is also valuable.
• Experience of data migration, data mapping, cleansing and reconciliation, with a working knowledge of SQL or comparable query tools.
• Ability to translate business requirements into clear technical designs and supportable CRM solutions.
• Experience of testing, defect management, release control and production support.
• Good understanding of CRM security, role-based access, data governance and UK GDPR requirements.
• Clear communication and documentation skills, with the ability to work effectively with technical teams, suppliers and business stakeholders. Ability to manage priorities independently and deliver agreed outcomes within a fixed-term programme. Desirable
• Current Hub. Spot certifications relevant to CRM administration, development, integrations or solution architecture.
• Experience with Breeze AI (Hubspots inbuilt AI module) and. Hubspots Chat GPT connector functionality.
• Experience with Operations Hub, custom code actions, custom objects or programmable automation.
• Experience with Hub. Spot CMS and HubL development.
• Experience integrating Hub. Spot with ERP, finance, property, construction or data warehouse platforms.
• Knowledge of COINS ERP, Microsoft Azure, Power BI, Git or automated deployment practices. Experience in housebuilding, construction, property or another multi-site customer journey environmen t. We create neighbourhoods with a real lasting impact, the kind of community that people can be proud of for generations to come. We pride ourselves on being an inclusive and diverse employer of choice and take pride in building careers, not just communities.