Senior HR Manager

The Senior Human Resources Manager will serve as a key member of the Human Resources team and act as a trusted resource for employees and leaders across the organization. This role will have a strong focus on employee relations while also supporting payroll administration, benefits management, employee engagement, learning and development, recruiting, compliance, and day-to-day HR operations.

This position requires a highly detail-oriented professional who thrives in a fast-paced environment, maintains strict confidentiality, and possesses exceptional organizational and communication skills. The ideal candidate will be passionate about creating a positive employee experience while ensuring HR processes are accurate, compliant, and efficient.

Key Responsibilities

Employee Relations Serve as the primary HR resource for employees and managers regarding workplace concerns, policy interpretation, and employee issues. Partner with leaders to address employee performance concerns and workplace conflicts. Conduct and document employee investigations, ensuring consistency, fairness, and compliance.

Provide guidance and coaching to managers on employee relations matters and best practices. Promote a positive workplace culture through proactive employee support and communication. Ensure compliance with company policies and employment laws. Assist with performance management processes, corrective actions, and employee development discussions.

Payroll Administration: Process and review payroll accurately and timely. Audit payroll data to ensure accuracy of employee records, deductions, and earnings. Partner with Finance to resolve payroll discrepancies and answer employee payroll inquiries. Maintain payroll-related records and ensure compliance with federal, state, and local regulations.

Prepare payroll-related reports and perform regular audits to ensure data integrity.

Benefits

Administer employee benefit programs including medical, dental, vision, life insurance, disability, and retirement plans. Support open enrollment activities and employee benefits education. Serve as a point of contact for employee benefit questions and issues. Coordinate with benefit vendors to ensure accurate enrollments and timely issue resolution.

Maintain accurate benefits records and ensure compliance with applicable regulations. Employee Engagement: Assist in the development and execution of employee engagement initiatives and programs. Support employee recognition efforts, wellness initiatives, and company events. Analyze employee feedback and recommend improvements to enhance the employee experience.

Partner with leadership to foster a positive and inclusive workplace culture. Support employee communications and culture-building initiatives. Learning & Development: Coordinate employee onboarding and orientation programs. Support training initiatives, leadership development programs, and compliance training. Maintain training records and learning management system data.

Assist with identifying employee development opportunities and career growth initiatives. Track and report on training participation and effectiveness. HR Operations & Compliance: Maintain accurate employee records and HRIS data. Prepare reports, audits, and workforce analytics as needed. Ensure compliance with federal, state, and local employment laws and regulations.

Assist with policy administration and HR process improvements. Support onboarding and offboarding activities. Participate in HR projects and continuous improvement initiatives. Maintain the highest level of confidentiality regarding employee and company information.

Qualifications

Required Bachelor's degree in Human Resources, Business Administration, or a related field. 7+ years of progressive Human Resources experience. Demonstrated experience in: Employee relations Payroll administration Benefits administration Employee engagement Learning and development Strong knowledge of federal and state employment laws and HR best practices.

Experience using HRIS, payroll systems, and applicant tracking systems. Advanced proficiency with Microsoft Office, particularly Excel. Exceptional attention to detail and organizational skills. Strong verbal and written communication skills. Ability to manage multiple priorities while meeting deadlines. High level of discretion and ability to maintain confidentiality.

This role is in office 5 days a week. Preferred SHRM-CP, SHRM-SCP, PHR, or SPHR certification. Experience supporting a multi-site workforce. Experience with employee investigations and conflict resolution. Experience supporting high-growth organizations. Success Factors: The successful candidate will be: Highly detail-oriented with a strong focus on accuracy and follow-through.

Skilled at building trust and credibility with employees and leaders. Organized and able to manage multiple projects simultaneously. Customer-service focused with a positive and professional approach. A collaborative team player who builds strong relationships across the organization. Adaptable and comfortable working in a growing, fast-paced environment.

Comfortable balancing employee relations responsibilities with operational HR functions and recruiting support. Committed to delivering an exceptional employee and candidate experience.