Account Associate - State Farm Agent Team Member

Bilingual Spanish Highly Preferred ABOUT OUR AGENCY: I've been with State Farm for over 10 years, and my agency is built around service, professionalism, and genuine relationships. Family is incredibly important to me, and outside of work I enjoy spending time with my 11-year-old son, whether we're riding bikes, visiting theme parks, or relaxing at the beach in Boca Raton.

Giving back is a big part of who I am. I serve on the Board of the Boca Raton YMCA, chair the Baila Conmigo fundraising event, and stay active with the Downtown Boca Raton Rotary Club, the Boca Chamber of Commerce, and the Women's Executive Club of South Palm Beach. That same community spirit carries into our office every day.

Our agency has a friendly, high-energy, and collaborative culture where teamwork and positivity are priorities. We offer competitive pay, bonuses and commissions, professional development, flexible scheduling, a 401(k), group life insurance, PTO, sick leave, and opportunities for growth. We're looking for someone who is positive, adaptable, motivated, and passionate about helping others.

If you're customer-focused, team-oriented, and ready to grow in a supportive environment, we'd love to meet you. ROLE DESCRIPTION: As {{ job.name }} for {{ account.name }}, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments.

You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Bilingual Spanish preferred.