Care Coordinator-Primary Care

Care Coordinator, Primary Care Monday-Friday, 1st Shift 40 HRS/WK (No Holidays/Weekends) The Care Coordinator works in collaboration with the primary care provider and the behavioral health staff to coordinate care for consumers. The Care Coordinator provides outreach and engagement strategies with consumers. Coordinates all external services including other health care providers and supports to remove any barriers to social determinants of health.

Implements chronic disease care management for the population served as medically appropriate, cost effective, culturally competent and individualized. Major Responsibilities Collaborate in overseeing the participants physical health needs are being met. Make referrals to primary care provider when needed. Coordinate care with all providers, internal and external.

Provide individual patient/family education and self-management support that is appropriate based on language, cognitive abilities, literacy level, learning style, cultural norms, patient preference, readiness for change and resources available. Identify barriers when treatment goals are not met or important appointments are missed.

Identify patients who are overdue for visits, labs and referrals Support quality measures. Liaison with insurance companies for patients. Participate in regular team meetings, staff meetings and quality improvement projects. Follow-up with assigned patients on all labs, tests and consults to ensure work is done. Education/Experience High School Diploma or Equivalent (Required) Associate’s degree in related field (Preferred) 3-5 years’ experience in healthcare administration/registration/office support preferred Licensure/Certifications Valid drivers license and automobile insurance coverage NVCI CPR (BLS)/First Aid MHS provides CPR/First Aid and NVCI (CPI Blue) for all new staff, along with on-going education and on-the-job training opportunities.

All MHS candidates are required to have an Ohio BCI check (FBI check required if you have lived in Ohio for less than 5 years, or for working with children), 5-panel drug screen and 2 step TB (or proof of prior TB) upon conditional offer of employment.