Job description
It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. University & Study Program License:
- Ensure the completeness of documentation and validity period related to operational license of BINUS @Campus
- Conduct license extension process for all study programs
- Provide EPSBED report data for related Government / LLDikti
- Remain abreast of trends and government regulation in education, particularly those affecting University operation and educational leadership
- Maintain relationship with internal and external parties related to education license Accredication Activities:
- Conduct and review accreditation process (preparation, self-assessment, data collection, etc) – both national accreditation (BAN) and international accreditation (QS Star, AACSB, ABET, etc)
- Monitor and review accreditation period validity for all study programs
- Conduct accreditation extension process for all study programs
- Maintain relationship with internal and external parties related to accreditation process Monitoring & Evaluation Activities:
- Provide report on BINUS @Campus performance according to agreed standards and ensure that it’s aligned with assigned strategies
- Propose changes for reporting systems in order to streamline procedures, improve productivity, and quality
- Provide performance data for strategic and operational planning
- Liaise between departments in relation to data collection, storage and performance management
- Provide report on monitoring & evaluation activities Business Process and Standard Activities:
- Ensure compliance process implementation in BINUS @Campus
- Organize customer satisfaction survey and provide result review
- Conduct survey process implementation according to agreed timeline
- Receive complaints from stakeholders and communicate with related Units for solutions
- Conduct reoccurrence complaints analysis and provide report Quality Assurance System:
- Implement quality assurance system documents in BINUS @Campus
- Communicate with related units in BINUS @Campus to fulfill the requirements of ISO 9000 or more update version
- Organize Internal audit activities and management review meeting (schedule, supporting documents and implementation)
- Monitor Internal Audit process implementation
- Coordinate with other Units and Auditor to execute internal audit
- Provide data for audit finding reports to management in BINUS @Campus to fulfill ISO 9000 requirements
- Ensure performance data is ready to be used to assess, review and monitor performance across the unit and identify areas for improvement
- Follow up internal audit findings and ensure action from related units Management Support Activities:
- Provide Report to direct Supervisor
- Suggest improvement process related to activities in area of responsibilities (especially related to time concern, effort and cost)
- Perform activities related to Quality Management System
- Perform additional tasks related to key responsibilities as required by Direct Supervisor Education Requirement:
- Minimum Bachelor Degree Work Exposure/ Experience:
- Minimum 2 years of working experience Special Skill:
- Business Process
- ISO If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!