Case Manager (Pre Litigation)

Case Manager — Pre-Litigation Phase About the firm The Law Collective is a Los Angeles-based personal injury law firm founded by two brothers, with offices throughout California and Nevada. The firm represents accident victims on a contingency fee basis across practice areas including car accidents, Uber/Lyft accidents, workers' compensation, wrongful death, and catastrophic injury, with a track record of multimillion-dollar settlements and verdicts.

The Law Collective's teams are bilingual (Spanish/English) to serve clients across its markets.

Job Summary

The Case Manager is responsible for driving the case forward day-to-day throughout the entire pre-litigation phase, from opening the claim through preparing for negotiation or transition to litigation. The role combines administrative tasks with some legal-adjacent work, under the supervision of the Pre-Litigation Attorney.

Key Responsibilities

Interview clients, witnesses, and police officers to reconstruct the facts of the accident Contact insurance carriers (both third-party and the client's own) to open and follow up on the claim Investigate the opposing party (policy limits, assets, relevant background) Gather police reports and supporting case evidence Manage the client's medical treatment: review medical reports and recommendations, coordinate appointments, obtain referrals for additional treatment Maintain consistent follow-up with the client throughout the process Keep records updated on medical treatment, bills, deadlines, offers, and liability issues Collaborate with the attorney in gathering and organizing evidence to prepare the demand letter Keep the case organized and up to date in the firm's system/CRM Escalate any major legal decision or negotiation to the supervising attorney as needed Requirements Approximately 3-4 years of experience as a Case Manager in personal injury Experience interviewing clients and witnesses, and handling communication with insurance carriers Experience using a legal CRM (Filevine, Litify, Needles, or similar) Ability to manage a high caseload in an organized manner Strong communication skills and ability to handle sensitive situations (clients under stress) Bilingual Spanish/English Desired Skills (not disqualifying) Experience mentoring more junior case managers Basic knowledge of liability assessment and case valuation What We Offer Health, dental, and vision insurance Above the market salary Vacation and PTO Legal benefits required under California law