IT Project Manager

IT Project Manager ABOUT US Looking for more than just a job? At Thompson Machinery, we’ve been powering progress since 1944. We are the go-to Caterpillar dealer for Middle and West Tennessee and North Mississippi. Come join a team where our mission is simple: deliver smart solutions, build lasting partnerships, strengthen the communities we call home and invest in your growth WHAT YOU WILL DO The IT Project Manager provides visibility, predictability, and coordination across Thompson Machinery’s IT project portfolio to support reliable delivery of business value, working closelywithtechnical managers, business stakeholders, and vendors to maintain delivery forecastscoordinate execution, facilitate governance, and support informed decision-making by IT leadership.

The role begins with an assessment of current delivery practices and implementation of approved improvements, followed by ongoing operation and continuous improvement of the delivery framework.

ESSENTIAL DUTIES

& RESPONSIBLITIES Portfolio Planning & Forecasting: Maintain the approved project portfolio, delivery forecasts, sequencing assumptions, and capacity forecasts based on manager-provided resource data. Identify resource constraints, dependency conflicts, and delivery risks. Provide forecasting, portfolio analysis, and recommendations to support governance and prioritization decisions.

Project Delivery: Directly manage projects assigned by the Director of IT. Maintain project schedules, milestones, forecasts, RAID logs, and stakeholder communications. Coordinate delivery activities across Infrastructure, Data Engineering, Application Development, business stakeholders, and vendors. Facilitate issue resolution and coordinate recovery plans when commitments are at risk.

Maintain portfolio-wide visibility, reporting, and coordination, including projects led by technical managers. Portfolio Visibility & Governance: Maintain a single, trusted source of project portfolio reporting for IT leadership. Consolidate project information across PM-led and manager-led initiatives. Facilitate portfolio review and governance meetings.

Communicate project status, risks, dependencies, constraints, and delivery impacts. ERP Sustainment & Vendor Governance: Coordinate ERP (DBS and D365) enhancement requests, defect remediation efforts, support escalations, and vendor-managed project work. Monitor vendor commitments, risks, and delivery performance through regular reviews and escalation.

Ensure ERP sustainment activities are incorporated into portfolio planning and reporting. Delivery Framework Ownership: Assess project delivery, reporting, governance, forecasting, and tooling practices. Recommend practical improvements that increase visibility and delivery predictability. Implement approved framework improvements.

Maintain the approved project delivery framework, reporting standards, governance processes, and forecasting practices. Working Relationships: Technical managers are responsible for requirements, estimates, resource assignments, technical execution, and technical quality. The IT Project Manager is responsible for planning, forecasting, governance, communication, and delivery coordination.

The Director of IT is responsible for prioritization, approvals, resource conflict resolution, budget authority, and major process decisions. Required Competencies: Build and maintain realistic, capacity-based delivery plans across multiple workstreams. Re-plan quickly when constraints or priorities change; make scope, schedule, and tradeoffs explicit.

Experience identifying and escalating delivery risk before deadlines are threatened. Operate effectively without positional authority, influencing through clarity, facts, and alignment. Partner with functional managers and technical leads to maintain predictability, clarify ownership, and coordinate execution across teams.

Demonstrated predictability and transparency in delivery reporting, with proactive signaling to minimize late surprises. WHAT WE EXPECT OF YOU We all have different backgrounds, yet we all use our unique contributions to provide the highest quality of service.

EDUCATION

& EXPERIENCE Bachelor's degree or equivalent experience. Seven or more years of hands-on project management experience. KNOWLEDGE, TECHNICAL SKILL & ABILITIES Experience managing multiple concurrent projects and competing priorities. Experience with forecasting, capacity planning, governance, RAID management, stakeholder communication, and vendor coordination.

Experience using project management, portfolio management, and work management tools. Ability to learn, administer, and operate project and portfolio management tooling selected by Thompson Machinery. ERP implementation, enhancement, sustainment, integration, or vendor-management experience is a plus but not required.

WHAT’S IN IT FOR YOU At Thompson Machinery, we believe that great benefits are more than just perks— they’re essential for employee well-being and success. We’ve designed a benefits package that goes beyond the ordinary, ensuring that our team members thrive both personally and professionally. Here’s an overview of our benefits, including some that set us apart from our competitors.

THE BASICS Various medical plan options, including a no-cost option Vision and dental insurance Employer-paid short-term and long-term disability insurance Employer-paid basic life insurance 401k matching Profit Sharing 8 paid holidays annually Initially up to 15 days of Paid Time Off annually with increase after five years of service Employee Assistance Program (EAP) WHAT SETS US APART Competitive pay Exposure to world-class CAT training and development Tuition Reimbursement Tool Purchase Assistance to buy high-quality tools at deep discounts Annual stipend toward the purchase of work boots Company Incentive Bonus Program Paid Veteran holiday annually to all service members Training and Development programs Work uniforms and professional cleaning services Financial Wellness programs Thompson Machinery offers competitive salaries and a complete benefits package.

Compensation

for this position will be commensurate with candidate experience and background. Thompson Machinery is an equal opportunity employer: Minorities/Women/Veterans/Disabled.