Showroom Manager

Homzmart is Egypt's marketplace for furniture and home goods, connecting customers with the manufacturers, brands and workshops that make them. We own the full experience from discovery through to delivery. Manage all daily showroom operations, including staff supervision, customer service, inventory, and visual merchandising Lead, train, and motivate the showroom team to achieve sales targets and deliver outstanding customer experiences Analyze sales performance, customer feedback, and operational data to drive improvements and achieve KPIs Ensure the showroom reflects Homzmart’s brand identity in layout, cleanliness, product presentation, and ambiance Oversee scheduling, team delegation, and employee performance management Resolve customer issues efficiently and professionally, ensuring high satisfaction and brand loyalty Coordinate with internal teams (e-commerce, marketing, logistics, and customer service) to align showroom performance with company-wide goals Plan and execute in-store promotions, product launches, and seasonal displays Report regularly to senior management on showroom metrics, customer behavior, and team performance Bachelor’s degree in Business Administration, Retail Management, or a related field 5+ years of experience in retail or showroom management, preferably in furniture, home décor, or lifestyle brands Strong leadership, organizational, and people management skills Proven track record of achieving sales goals and driving team performance Excellent communication and customer service abilities Deep understanding of visual merchandising and showroom standards Tech-savvy, with experience using POS systems, inventory tools, and Microsoft Office Flexible, proactive, and able to thrive in a fast-paced, customer-focused environment