Service Advisor

Automotive Service Advisor

• Freedom Kia As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer. Develop estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles. Prepare repair orders (RO), obtaining approval signatures and entering RO into service database system. Communicate additional repair and service needs to the customer based on vehicle inspection. Administer the manufacturer warranty for qualifying vehicle repairs. Keeping customer informed of service specials, completion times and service expenses.

Qualifications

Previous Service Advisor experience, preferred. A team player who is focused on providing exemplary customer service. Basic mechanical understanding of an automobile. Acceptable driving record and a valid driver's license in your state of residence We offer best in class industry benefits: Competitive Salary with commission Medical, Dental and Vision Plans Paid Holidays & PTO Paid Life Insurance 401(k) Retirement Plan Vehicle Purchase Discounts Alternating Saturdays and Closed on Sundays Job Type: Full-time Salary: $50,000- $100,000.

00 per year Benefits: *Sign on Bonus for qualified applicants 401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance Day range: Monday to Friday Rotating 4Hr Saturdays CLOSED SUNDAYS Shift: Day shift Ability to commute/relocate: Morgantown, WV: Reliably commute or planning to relocate before starting work (Required) License/Certification: Driver's License (Required) Work Location: In person