Job description
Oracle ARCS Consultant1 Job Title: Oracle ARCS Consultant Job Type: Fulltime Location: Pune Responsibilities: Liaise with client application lead for day-to-day activities. Work in L2 support and Enhancements for issues related to Oracle ARCS Tickets tracking, resolving and SLA management Suggest Best Practices & improvements in the current ARCS landscape Attend all internal and client meetings.
Coordinate with other teams, business users, Vendor (e.g. Oracle) Help in patching and monthly closure activities. Documenting and Maintaining SOPs and KEDB 24x7 support for P1 issues. Raise risks/issues (if any) on time. Skills & Experience Required: 10+ years of hands-on experience in L2 Application Support and Enhancements for Oracle ARCS Well versed in with ARCS Architecture and Business processes of Reconciliation, Transaction Matching Experience in understanding current architecture and providing improvement suggestions Hands on experience in resolving tickets and meeting SLAs Excellent communication skills Ready to work 3pm to 12 midnight IST shift