Dynamics 365 Systems Analyst

We’re looking for motivated, engaged people to help make everyone’s journeys better.

Job summary

The D365 Systems Analyst will act as a key liaison between business stakeholders and technical teams. The role is responsible for gathering business requirements, translating them into D365 Finance & Operations solutions, supporting system integrations, and ensuring the platform continues to meet evolving business needs. Main duties and responsibilities:

1. Business Analysis & Stakeholder Engagement Partner with finance, operations, and IT teams to understand business processes and requirements Document functional requirements, process flows, and business scenarios Translate business needs into functional designs aligned with D365 best practices Act as a trusted advisor on system capabilities and limitations
2. D365 Functional Ownership Configure and support D365 F&O modules (e.g. Finance, Supply Chain, Projects) Participate in system design workshops and solution reviews Support system enhancements, change requests, and minor customizations Ensure solutions align with governance, security, and compliance standards
3. Testing & Deployment Create and execute UAT test scripts Support business users during testing cycles Validate solutions prior to deployment Assist with release planning and post‑deployment support
4. Integration & Data Support integrations between D365 and external systems Assist with data migration, data validation, and master data governance Support batch jobs, interfaces, and data management processes
5. Support & Continuous Improvement Act as second‑ or third‑line support for D365‑related issues Investigate and resolve functional defects Identify opportunities for process optimization and automation Contribute to system documentation and knowledge sharing Core competencies and requirements: Bachelor’s degree (or equivalent) in business administration, information technology or computer science. A Microsoft certification (e.g. D365 F&O Functional Consultant Associate/Expert) is an advantage At least 5 years’ experience of Microsoft Dynamics 365 F&O. At least 3-5 years’ experience within supply chain or manufacturing environments. Proven experience as a D365 Systems Analyst or Functional Consultant Strong functional knowledge of Dynamics 365 Finance & Operations Experience producing functional design documents and business process maps Understanding of core finance and/or supply chain processes Experience supporting integrations and data imports/exports Strong stakeholder management and communication skills Experience working in an Agile or hybrid delivery environment Knowledge of D365 Data Management Framework (DMF) and LCS Exposure to Azure integrations (Logic Apps, Functions) Microsoft D365 or Power Platform certifications Experience in a regulated or enterprise environment Basic understanding of X++ and system customizations If you want to be part of a team that helps make travel and culinary memories, join us!