Account Associate - State Farm Agent Team Member

ABOUT OUR AGENCY: I opened my agency in 2021, and we’ve grown into a team of six who are focused on helping people protect what matters most. From the beginning, my goal has been to build an office that’s energetic, supportive, and career-focused, where team members can grow while making a real impact in our community.

I graduated from the University of Central Florida with a business degree in 2011, and it was during my time there that I developed a deep appreciation for State Farm through an internship. That experience led me to join State Farm full time after graduation, and over the past 14+ years, I’ve had the privilege of helping many satisfied customers.

My wife, Trenna, works alongside me as our office manager, and together we’re committed to making sure our neighbors are properly protected. Outside of the office, I enjoy volunteering in the community, playing guitar, skateboarding, and relaxing at the beach. We also share a big love for animals—our home is filled with rescued pets, and when you visit the office, you’ll meet our fish collection as well as Legend and Epic, our spunky standard poodles with their signature mohawks.

Our team culture is fun, energetic, and focused on long-term career growth. We’re looking for someone who is dedicated, positive, and motivated by helping others. If you’re career-focused, enjoy working in a supportive environment, and want to be part of a team that truly cares about people, this could be a great place for you to grow.

ROLE DESCRIPTION: As {{ job.name }} for {{ account.name }}, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.