Fountain Equipment Service Technician

Primary Function: The Fountain Equipment Service Technician is responsible for delivering, installing, and servicing fountain equipment at Rand Coca-Cola customer accounts. This position ensures that all equipment is maintained to company standards, delivering high-quality performance and customer satisfaction.

Essential Duties and Responsibilities

Deliver and install fountain equipment at customer locations in accordance with Rand Coca-Cola’s guidelines and procedures. Perform field service, maintenance, and repairs on all types of fountain equipment to ensure consistent product quality and reliability. Maintain a professional relationship with account personnel, providing excellent customer service during every service call.

Attend and successfully complete all required Coca-Cola Certification Training programs. Ensure a clean and safe work environment at all times, following all safety standards and company policies. Submit all service invoices within 24 hours of completing calls. Maintain a well-stocked, organized, and clean company vehicle.

Dispose of all trash and debris from company vehicles daily using appropriate containers (e.g., recycling or trash bins). Maintain the lower warehouse interior and exterior in a clean and orderly condition on a daily basis. Support company athletic and special events as needed. Participate in a scheduled “on call” rotation , including nights and weekends, as required.

Work beyond normal hours when necessary to complete service calls before the end of the standard shift (4:30 p.m.) Perform other duties or assignments as directed by management.

Qualifications

High school diploma or General Education Development (GED) certificate required. Minimum of 3 years of experience in appliance, electrical, or refrigeration repair. Basic knowledge of plumbing and ability to interpret wiring diagrams and specifications. Valid North Carolina Driver License with an excellent driving record (7-year Motor Vehicle Report required).

Must be at least 21 years of age . Ability to lift up to 65 pounds frequently and 55 pounds overhead occasionally . Ability to push, pull, kneel, stoop, crawl, climb stairs/ladders, bend, and stand for extended periods (up to 8 hours per day). Must be able to obtain and maintain all required certifications . Strong attention to detail, integrity, and dependability with the ability to work independently.

Demonstrated ability to provide outstanding customer service and represent the company professionally. Must successfully pass a background check, Motor Vehicle Report review , and company drug testing requirements .