Director of Pool & Beach

The Director of Pool & Beach is responsible for leading all operational, service, and financial aspects of the pool and beach environments at The Shelborne by Proper and also oversees guest experience, safety, F&B integration, premium amenities (cabanas, daybeds, experiential activations), and revenue-driving programs.

The Director provides strategic oversight to the Pool & Beach Management team, creates elevated service programming, ensures compliance with safety and hospitality standards, and partners closely with F&B, Rooms, Engineering, Security, and Marketing to deliver a seamless, luxury lifestyle experience. This position requires a strong background in luxury outdoor operations, guest experience design, beverage programming, and high-volume team leadership.