Mail and Customer Service Officer

AucklandFull-timePosted Oct 23, 2026

Job description

$28.20 per hour. Saturday 7.45am-12.15pm Covering multiple locations from Albany Imagine a job where you can help Kiwi businesses grow, connect whānau across the world, uplift communities, and spread joy, all in a day's work. Well, are you up for it? If that sounds like a story you'd like to be a part of, join our vibrant NZ Post team. Kōrero mō te tūranga

  • About the role. Based at our Albany Postshop, our Mail and Customer Service Officer's deliver an exceptional level of customer service dealing with inquiries, requests, or complaints from customers at our front counters and Box Lobby's. Each day is busy and varied and will see you developing your problem-solving skills. While based at Albany, you'll be part of our mobile team covering multiple locations , so a current, clean, full driver license is required as you'll be driving our company van. We're a lively bunch, with a diverse set of skills, but we all share one common goal - to contribute to contribute to the growth and prosperity of our beautiful Aotearoa.https://youtu.be/vg91ZLxIS0E Ready to be a part of that story? Let's go! He Aha Te Pai
  • What you'll love about us!Learning and development opportunities to help support your career goalsA value's driven organisation that supports and respects its employeesA safe and secure work environmentA stable, government owned agency who isn't going anywhere! Mōu
  • About you Be available to work Saturday 7.45am-12.15pm Current full driver license Problem solving skills - can you think on the fly and find the best outcomes?Administration and data entry skills. Confidence to interact with people from all backgrounds face to face, phone and email At NZ Post, we know what values we hold and the exciting direction we are taking our business. Alongside the opportunity to work with an outstanding team, our permanent employees enjoy a wide variety of benefits including:Access to discounted health insurance plans for you and your family. Special rates on fantastic holiday home accommodation around New Zealand. Full use of a Wellness portal to help you lead a long, happy and healthy lifestyle. An Employee Assistance programme to support you when you need itNZ Post proudly stands as a Gold Supporter of Pride Pledge - because building an inclusive workplace where everyone can bring their authentic self to work is core to who we are.All applicants will be required to provide proof of their eligibility to work in New Zealand. Any appointment will be subject to a satisfactory drug test and security check.NZ Post is a values-based organisation and the behaviours and attitudes that will underpin our culture and future success are: Bring the real you- Stronger together- Deliver the best

Description copied from NZ Post's careers page. Read the full posting before you apply.

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