Technical Assistant

Technical Assistant Location : Edwards, CO Company : Mitchell and Company (MaC) About Us Mitchell and Company (MaC) is a trusted IT consulting firm serving businesses, schools, government agencies, and residential clients throughout Western Colorado. With offices in Carbondale and Edwards, we’ve been providing hands-on, relationship-based technology services since 1996.

We take pride in delivering high-quality support built on personal connection, technical excellence, and community trust. Launch Your IT Career with Mitchell and Company We are seeking a Technical Assistant to support our Edwards team. This entry-level position is ideal for someone who enjoys technology, likes helping people, and wants to build a long-term career in Information Technology.

Working alongside experienced IT consultants, you'll gain hands-on experience supporting businesses, schools, local governments, and residential clients throughout the Vail and Roaring Fork Valleys. You'll assist with computer deployments, network installations, Microsoft 365, cloud technologies, cybersecurity, and day-to-day technical support while receiving mentorship and structured training.

This is a hands-on opportunity to develop real-world experience and build a career path through our structured in-house training and mentorship program , with potential advancement into higher-level consulting roles.

Responsibilities

Answer and triage incoming client phone calls and direct requests to appropriate staff Assist with scheduling, organizing materials, and coordinating office activities Prepare and stage computers and equipment for client deployments Provide basic technical support under supervision (e.g., setting up accounts, printers, or software) Accompany senior consultants on-site for installation and troubleshooting tasks Track inventory, organize tools and hardware, and manage equipment checklists Run errands and assist with procurement as needed Support internal IT and office systems Qualifications Interest in technology with a desire to learn and grow Familiarity with Windows and macOS systems Strong organizational skills and attention to detail Excellent verbal and written communication Reliable, punctual, and able to manage tasks independently Must have a valid driver’s license and a reliable personal vehicle Must be able to lift and carry up to 50 pounds Must pass a background and credit check Reside in or be planning to relocate to the Vail Valley Preferred (Not Required) Experience with Microsoft Office or Microsoft 365 Previous help desk, IT support, or technical internship experience Basic networking or hardware setup knowledge IT certifications (e.

g., A+) are a plus Career Path & Training We are committed to developing talent from within. This position offers a clear pathway for advancement through our structured training and professional development program , which includes: On-the-job mentorship from experienced consultants Company-paid technical training and certifications Exposure to diverse client environments and projects Regular performance reviews with growth planning Compensation & Benefits Starting hourly pay: $55,000-$70,000 , depending on experience and qualifications Group health insurance Paid time off 401k with company match Cell phone plan support Company Gas Card Paid technical training and certification support Health Activity Benefit