Principal, Product Compliance Policy (Food & Specialized Categories)

Company Introduction

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.

Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”

Role Overview

• Lead Taiwan Food & Specialized Regulatory Compliance programs and serve as the primary regulatory authority for food-related products and other specialized regulated categories.
• Provide regulatory interpretation, compliance guidance, and risk assessment support for business operations and strategic initiatives.
• Own regulatory intelligence, policy governance, compliance strategy, risk management, and stakeholder engagement to support sustainable business growth while ensuring compliance with applicable laws, regulations, and corporate standards.

Basic Qualifications

• Design, implement, and continuously improve compliance policies, governance frameworks, and operational processes to ensure compliance with applicable regulations and company requirements.
• Serve as the primary regulatory subject matter expert for food and other regulated product categories, providing regulatory interpretation, compliance guidance, and professional support.
• Monitor regulatory developments, government announcements, enforcement trends, and industry practices, translating regulatory requirements into internal policies, operational standards, and control mechanisms.
• Own the development, maintenance, and governance of product onboarding requirements, review standards, compliance policies, and related guidance documents.
• Provide regulatory assessments and compliance guidance for new products, new business models, and strategic initiatives to support business growth and implementation.
• Deliver practical and risk-balanced compliance solutions for complex regulatory issues and business scenarios.
• Partner closely with Legal, Product, Commercial, Operations, and regional stakeholders to integrate regulatory requirements into business processes and operating frameworks.
• Continuously enhance compliance governance frameworks, review mechanisms, and management processes to support evolving business needs and expanding regulated product categories.
• Develop and deliver compliance training, awareness programs, and knowledge management initiatives to strengthen organizational compliance capabilities.
• Support new business initiatives, category expansion, and the onboarding of emerging regulated product categories by providing regulatory and compliance expertise.
• Build and maintain strong relationships with internal and external stakeholders to promote effective compliance governance and sustainable business growth.

Recruitment Process and Others

Recruitment Process

• Application Review - Job Fit Interview - Focus Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.

Privacy Notice

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: