Receptionist

• Greet and welcome all customers and visitors in a professional and friendly manner

• Answer, screen, and direct incoming phone calls to the appropriate department or staff member

• Provide accurate information to customers, vendors, and callers

• Maintain a clean, organized, and presentable front desk and reception area

• Schedule appointments, meetings, and maintain calendars as needed

• Assist customers by directing them to the correct department and notifying staff of arrivals

Take detailed messages and ensure timely communication to appropriate personnel

• Perform general administrative and clerical duties such as scanning, filing, data entry, and document preparation

• Assist with basic customer service issues or escalate concerns when necessary

• Maintain professionalism, confidentiality, and a positive attitude in all interactions

• Greet showroom customers and guide them to sales or service staff

• Assist with scheduling service appointments and follow-up calls

• Record customer information and update internal systems

• Support sales and service departments with administrative tasks