Usher

We are looking for our next front of house superstars! There are multiple positions available to work across all our venues, for the perfect candidates with customer service experience and a passion for theatre and live events.

Your role

will include elements such as assisting patrons enter, exit and move around the venue in a safe way, ticket interpretation and seating of patrons and always being a friendly face to ensure our patrons have an exceptional theatre experience. You will be required to undertaking cleaning duties before, during and after performances and assisting with medical and emergency situations as required.

The ideal candidates will have an absolute client focus, cheerful disposition, great communication skills, a very high standard of personal grooming & appearance and willingness to comply with a grooming policy. You must feel comfortable to speak with crowds and perform crowd control duties and the ability to work in a dark theatre environment, in auditoriums with stairs typical of a large lyric-style theatre.

This is a casual position, and the hours are generally between 5:00pm – 11:00pm Tuesday – Sunday, with day shifts on Wednesday, Saturday and Sunday. We are looking for people that can work at least four shifts a week to ensure that we have a small and dedicated team. Ushers work inside and outside our venues in low light conditions with loud music and theatrical haze.

Standing for long periods and walking up and down many steps are the norm in a typical shift. Our team wear earpieces to receive audio updates and information on shift via radio. All applicants must hold or obtain an NSW RSA qualification. Working closely with a small, dedicated group, we are looking for all-rounders who love customer service, learning new skills and working in a fast paced and exciting environment.

Applicants should be articulate, have a love for customer service and a genuine interest in the theatre. Beyond that, we will teach you everything you need to know! When you join Foundation Theatres, you join a small and dedicated team of people who are passionate about what we do. We will train and support you through whatever stage of your career you are in.

We provide a safe and nurturing environment with on-the-job training for those looking for their first job and future leadership opportunities for those with experience. We provide short shifts with manageable workloads and flexible hours that work wonderfully around university and other career schedules. Rates are as per the Live Performance Award, with generous Sunday rates applicable.