Pier Agent

Our Pier Agents strive to exceed guest expectations by delivering a smooth experience through the Cruise terminal while providing excellent customer service in all areas for the Cruise lines Metro Shore represents. Our Galveston Pier Agents are responsible for representing Disney Cruise line by welcoming and assisting their guests in navigating both inside and outside the cruise terminals.

There are various positions within the terminal that they may be asked to perform to include check-in and directional capacities.