Accounts Receivable Specialist

Position Summary

The Accounts Receivable role administers account collections, coordinates dispute resolution with other teams, reconciles customer accounts, initiates refund/credit requests and initiates write offs. Role Responsibilities: Manage the daily accounts receivable operations for an assigned business unit, including monitoring and managing accounts to ensure timely payment of outstanding invoices.

Contact customers via phone, e-mail, and written correspondence to collect overdue balances. Maintain accurate collection notes and account records with ERP/accounting system. Review aging reports and prioritize collection activities based on delinquency status in order to meet DSO goals. Collaborate with Commercial Team, Customer Service and Accounting teams to resolve collection barriers.

Escalate high-risk, severely past due or disputed accounts to management. Support month-end closing activities and accounts receivable reporting. Maintain compliance with company credit and collection policies. Review credit memos and other adjustments to accounts and receivables operations. Ensure timely and accurate submission of invoices to the customer to meet all contractual requirements.

Confirm the accuracy of accounting application information. Communicate with customer regarding unapplied cash and charge backs applied to the customer accounts. Track and resolve payment discrepancy issues. Accurately notate customer interactions. Other duties as assigned by management.

Qualifications

10+ years’ experience in a Collections role. Experience with Microsoft Excel, Vlookups and Pivot tables. Experience in Netsuite or other ERP system Ability to work in a fast-paced environment with changing priorities. Ability to work independently with little supervision yet maintain a team environment. Excellent verbal and written communication skills Ability to manage multiple accounts and prioritize workload effectively Customer-focused approach while maintain collection objectives.

Highly organized, extremely detailed oriented, and ability to multi-task in a fast-paced environment. Comprehensive Medical Plan with Prescription Coverage | Dental Plan | Vision Plan | Life Insurance | 401K Program with Company Match | Paid Holidays | Paid Time Off Company Training Program | Tuition Reimbursement Program | Utilize Latest Technologies and Linen Methodologies | Casual Work Environment