General Manager – Recruitment Agency (Sales-Driven)

ROLE SUMMARY

We are hiring a hard-driving, revenue-obsessed General Manager to aggressively grow a recruitment and HR consulting agency. This role is 70% business development & sales, 30% operations and team leadership. If you are not a closer, this role is not for you. The General Manager will be accountable for bringing in business, closing deals, hitting revenue targets, and building a team that executes fast and delivers results.

NON-NEGOTIABLE ACCOUNTABILITIES

• Hit revenue targets
• Close new clients monthly
• Maintain a strong sales pipeline
• Drive team performance with accountability KEY RESPONSIBILITIES

1. Business Development & Sales (Primary Responsibility)

• Personally hunt, pitch, and close new clients
• Own the full sales cycle from prospecting to closing
• Execute aggressive monthly and quarterly sales plans
• Price and negotiate recruitment, outsourcing, payroll, and HR services
• Convert leads into signed contracts
• Build revenue-generating partnerships

1. Revenue & P&L Ownership

• Full responsibility for revenue growth and profitability
• Set and enforce sales targets
• Work with finance on invoicing, collections, and margins
• Identify upselling and cross-selling opportunities

1. Recruitment Delivery & Client Satisfaction

• Ensure fast and high-quality recruitment delivery
• Manage SLAs and client expectations
• Resolve escalations decisively

1. Team Leadership & Performance Management

• Lead a sales-driven recruitment team
• Set KPIs and performance targets
• Coach high performers and address under performance quickly

1. Execution, Systems & Discipline

• Enforce execution culture and urgency
• Implement CRM, recruitment systems, and reporting
• Maintain performance dashboards Requirements Knowledge and Experience
• Bachelor’s degree in Business, HR, Management, or related field
• Minimum 5 years’ experience in recruitment or HR consulting
• Proven sales and deal-closing track record
• Experience managing teams and revenue targets
• Comfortable working under pressure PERSONALITY & MINDSET
• Hunter mentality
• Aggressive and results-driven
• Commercially sharp
• Proactive and decisive
• Strong negotiator
• High accountability COMPENSATION
• Competitive base salary
• Performance-based commission and bonuses
• Growth opportunity based on results