Shipping and Receiving Clerk - 1st Shift (8:00 AM - 4:30 PM)

Description GENERAL SUMMARY: This is an hourly position in Manteno, Illinois reports to the Warehouse Manager. This is a vital dual role in managing the flow of materials, finished goods, and specialized requests such as sales samples. This position serves as a key link between incoming supplies/raw materials, production operations, outbound customer shipments, and sales/marketing activities by accurately handling receipts, inventory movements, and shipments, including the preparation and pulling of product samples for sales demonstrations, customer evaluations, or prospect approvals.

SCOPE OF JOB FUNCTIONS: Liaison and Communication:

• Serve as the primary point of contact for shipping-related inquiries from manufacturing, customer service, and sales.
• Communicate shipping statuses, potential delays, and special requests to relevant stakeholders.
• Collaborate with the manufacturing team to ensure production schedules align with shipping requirements.
• Work closely with customer service to resolve any shipping discrepancies or customer concerns.
• Provide shipping information and support to the sales team to facilitate order fulfillment. Clerical Functions:
• Perform a variety of administrative tasks for the Shipping Department, including data entry, filing, and record keeping.
• Generate reports on shipping activities, costs, and inventory as required.
• Manage and order shipping supplies, ensuring adequate stock levels.
• Assist with inventory counts and reconciliations. Sample Process Management:
• Manage the end-to-end sample request process for the sales team.
• Receive and fulfill sample requests, ensuring accurate product selection and packaging.
• Pick, prepare and ship samples for customers or sales representatives, tracking shipments as needed.
• Maintain a detailed log of all sample requests and shipments.
• Coordinate production to ensure sample availability. Shipping and Receiving Operations:
• Assist the shipping and receiving team other tasks on an as needed basis.
• Vacation and absenteeism fill-in for both the shipping and receiving coordinators.
• Order and maintain proper levels of warehouse supplies the entire warehouse team.
• Audit and track forklift daily sign-off to ensure 100% compliance Requirements SKILLS/KNOWLEDGE/EXPERIENCE REQUIRED: High School Education or equivalent required. 1 years’ minimum related experience in a shipping or receiving administrative environment. 1 year experience operating a Forklift. Ability to use a computer &/or RF scanner. Excellent analytical, problem-solving, organizational, & communication skills. Advanced Excel skills. Knowledge of safety regulations and procedures. Ability to follow instruction & work under pressure. Ability to lift up 50 lbs. DESIRED: Knowledge of manufacturing environment and practices Organizational Skills